Last updated September 28, 2023
This Privacy Policy for Steve’s Elite Storage LLC (“Steve’s,” “we,” “us,” or “our”) describes how and why we might collect, store, use, and/or share (“process”) your information when you use any of our On-line Services (the “Site”) (as defined in our Terms of Use) or when you engage with us in person, by telephone, by mail, or otherwise. This Privacy Policy does not address the privacy practices of any third parties that we do not own, control, or are affiliated with.
If you do not agree with our policies and practices, please do not use our Site. By using and visiting our Site, you are agreeing to the terms of this Privacy Policy and its accompanying Terms of Use. If you still have any questions or concerns after reading through this Privacy Policy and our Terms of Use, please feel free to contact us at the contact details provided at the end of this Privacy Policy.
We reserve the right to change this Privacy Policy at any time in our sole discretion. Each time you access or use our Site, such access or use shall be subject to the Privacy Policy posted on our Site at the time of such access or use. Any changes to this Privacy Policy will be posted on the Site. You agree that no other notification of changes to this Privacy Policy is required and that all changes will apply to your access or use of the Site on and after such changes are posted. If you do not agree to the changed terms, then you must immediately stop using the Site and request that we close any account you may have created with us.
1. What Information Do We Collect?
In the course of operating the Site, we will collect and/or receive the following types of information, which you authorize us to collect and/or receive.
Personal information You Give to Us. We collect personal information that you voluntarily provide to us when you register for an account on our Site, express an interest in obtaining information about us or our services, when you participate in activities on the Site, or otherwise when you contact us. You may choose whether to provide certain information, but you may not be able to utilize all aspects of the Site if you choose not to provide certain information.
Types of Personal Information We Collect. The personal information that we collect depends on how you interact with the Site, the choices you make, and the features you use. The personal information we collect may include some or all of the following:
- Name
- Date of birth
- Email address
- Telephone number
- Postal address
- Account name
- Credit and debit card number
- Vehicle information
- Insurance information
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.
Payment Information. If you choose to make monthly service payments or other purchases through our Site, you will be required to provide your payment information, including, without limitation, bank account numbers, credit card or debit card numbers, or similar data (collectively, “Payment Information”). Such Payment Information will be collected and processed by third-party vendors pursuant to the terms and conditions of their respective privacy policies and terms of use.
Information Automatically Collected. We may automatically collect certain information when you visit, use, or navigate the Site. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Site, and other technical information. This information is primarily needed to maintain the security and operation of our Site, and for our internal analytics and reporting purposes.
The information we or our service providers automatically collect may include:
Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance information our servers or service providers may automatically collect when you access or use our Site and which may be recorded in log files. Depending on how you interact with us, the log data may include your IP address, device information, browser type, and settings and information about your activity on the Site (such as the date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take such as which features you use), device event information (such as system activity), error reports (sometimes called “crash dumps”), and hardware settings.
Device Data. We may collect device data such as information about your computer, phone, tablet, or other device you use to access the Site. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider and/or mobile carrier, operating system, and system configuration information.
Location Data. We may collect location data such as information about your device’s location, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the Site.
Cookies. We may use cookies, pixels, and other technologies (collectively, “cookies”) to recognize your browser or device, learn more about your interests, and provide you with certain features of our Site and for additional purposes, including:
- Recognizing you when you sign-in to use our Site (if sign-in is required).
- Keeping track of your specified preferences.
- Conducting research and diagnostics to improve our content, products, and services.
- Preventing fraudulent activity.
- Improving Security.
- Delivering content relevant to your interests on our Site.
- Measuring and analyzing the performance of our Site.
Third parties such as search engines, providers of measurement and analytics services, and social media networks may also use cookies. Third parties use cookies in the process of delivering content relevant to your interests, to measure the effectiveness of our Site, and to perform services on behalf of us.
You can manage browser cookies through your browser settings. The ‘Help’ feature on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, how to block cookies, and when cookies will expire. If you block all cookies on your browser, neither we nor third parties will transfer cookies to your browser. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some features and services may not work.
2. For What Purposes Do We Use Your Personal Information?
We process your personal information for a variety of reasons, depending on how you interact with our Site, including:
To facilitate account creation and authentication and otherwise manage user accounts. We may process your information so you can create and log in to an account on our Site, as well as keep your account in working order.
To deliver and facilitate delivery of services to the user, provide support or respond to inquiries. We may use your information to provide you with the requested service or information, provide you with support in using our Site or to respond to your inquiries.
To send information to you. We may process your information to send you details about our services, changes to our terms and policies, and other similar information.
To protect from harm or to comply with legal requirements. We may process your information when necessary to prevent harm to any person or entity or to comply with any applicable legal requirements.
3. Do We Share Your Information?
Information about our clients is an important part of our business, and we are not in the business of selling our client’s personal information to others. However, we may need to share your personal information in the following situations:
Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
When we use Google Maps Platform APIs. We may share your information with certain Google Maps Platform APIs (e.g., Google Maps API, Places API). We may obtain and store on your device (“cache”) your location. You may revoke your consent anytime by contacting us at the contact details provided at the end of this Privacy Policy.
Third Party Service Providers. We may employ other companies and individuals to perform functions on our behalf. Examples include analyzing data, providing search results and links (including paid listings and links), processing payments, transmitting content, and creating, modifying, or hosting our Site. These third-party service providers have access to personal information needed to perform their functions, but may not use it for other purposes.
Affiliates and Business Partners. We may share your information with our affiliates or business partners in connection with providing services to you, responding to your inquiries or providing you with marketing materials or information.
To protect from harm or to comply with legal requirements. As noted above, we may share your information when necessary to prevent harm to any person or entity or to comply with any applicable legal requirements.
Information shared with third parties will be subject to the privacy policies of such third parties.
4. How Can I Access and Modify My Information and Communication Preferences?
If you have provided us with any personal information, you may access, remove, review, and/or make changes to the same by contacting us at the contact details provided at the end of this Privacy Policy. However, you should be aware that it is not always possible to completely remove or modify information in our subscription databases. You cannot opt out of receiving transactional e-mails related to using our Site or Services (e.g., requests for support). We may also deliver notifications to your mobile device. You can disable these notifications by deleting the relevant service or by changing the setting on your mobile device.
5. How Secure Is My Information?
We have implemented commercially reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we use reasonable commercial efforts to protect your personal information, transmission of personal information to and from our Site and Services is at your own risk. You should only access the Site within a secure environment.
6. Are Minors Allowed to Use the On-line Services?
Our Site is intended for use by individuals that are at least 18 years or older. If you are less than 18 years old, you must have permission from a parent or guardian prior to using our Site. However, children under the age of 13 are strictly prohibited from using our Site. By using the Site, you represent that you are at least 13 years or older.
We adhere to the Children’s Online Privacy Protection Act (COPPA) and will not knowingly collect Personal Information from any child under the age of 13. If we learn that personal information from users less than 13 years of age has been collected, we will, as applicable, deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 13, please contact us at the contact details set forth at the end of this Privacy Policy.
7. Opting Out of Marketing and Promotional Communications.
You can unsubscribe from our marketing and promotional communications at any time by contacting us using the contact details provided at the end of this Privacy Policy, or by clicking on the “unsubscribe” link located on the bottom of any marketing and non-transactional e-mails. You will then be removed from our marketing lists. However, we may still communicate with you — for example, to send you service-related messages that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes.
8. Account Information.
If you would at any time like to review or change the information in your account or terminate your account, you can contact us using the contact details at the end of this Privacy Policy. Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms, and/or comply with applicable legal requirements.
9. Accessibility
We are committed to providing an accessible Site to individuals with disabilities, and that extends to this Privacy Policy. If you cannot access this Privacy Policy in its current state, contact us using the information at the end of this Privacy Policy and we will provide an alternative means of access to this Privacy Policy.
10. How Can You Contact Us?
If you have questions or comments about this notice, you may contact our Manager, Steve Naltner, at:
Steve’s Elite Storage LLC
7568 Christina Drive
West Harrison, IN 47060
Attention: Steve Naltner
E-mail: [email protected]
Telephone: 513-505-4384
4855-3154-9825.2 :NA023.ST001